CSA 2019 Season guidelines
TRACK B (Wed/Fri/Sat pickup)
July 31/Aug 1/2
CSA Season Dates and Schedule
May 1st /3rd/4th through October 23th/25th/26th, 2019 (Wed/Fri/Sat pickups).
The season is 26 weeks long.
Bi-weekly members pick up their box every other week. You will have to select a track when signing up. Please look at your calendar and select a track that makes most sense for your situation (fewest vacations during pickup weeks, etc).
Track A would be the odd-numbered weeks of the CSA (week 1, 3, 5, etc.)
Track B would be the even-numbered weeks of the CSA (week 2, 4, 6, etc.)
TRACK A (Wed/Fri/Sat pickup)
May 29/31/June 1
Slice of Heaven Farm Growing Practices
How we grow our vegetables
We use better than organic practices to grow our vegetables. Most large organic operations are not very different than conventional operations besides the fact that they use organic pesticides. They often employ plastic mulches which add to the waste on our planet. We do not operate like that. Our main goal is to protect and increase soil health. With healthy soil, vegetables can grow very well. We don’t use pesticides or herbicides. We use mechanical cultivation to remove weeds. We enrich our soil with compost and some organic amendments like seaweed extract.
Because we use these practices that are gentle on our planet, you may find the occasional slug or bug damage on some crops. They are harmless to your vegetables. Remember, you can see bugs but you can’t see pesticides.
Produce Prep and storage
Please wash your produce before using. We rinse off some of our vegetables right after harvesting, like carrots and other root crops. Others we leave unwashed because this extends the shelf life. For example, we do not wash our salads and lettuces because this greatly reduces their shelf life. Store your produce in the fridge as we gave it to you and wash it only right before using.
Crop variety and failure, box size changes over the season
We grow over 45 different variety of vegetables so there should be abundant variety in our CSA boxes over the season. It’s important to remember that all vegetables are seasonal and will only be available when they are in season. Our early season boxes will include more greens than the rest of the season, as greens are what grow best during the cold winter and early spring months. They will also be a little smaller than the summer and fall boxes. As soon summer hits the boxes will be full of summer vegetables like tomatoes, peppers, all kinds of squash, cucumbers, lettuces, etc. During the bounty time (summer and early fall), your boxes will have lots of extras.
Pick up details and procedures
Wednesday On Farm Pick-up and U-pick
Location: 43464 SE Phelps Rd. Sandy
Friday Mt. Hood Farmers Market Pick-up
Location: Our market stand at the Ant Farm Barn in Sandy, next to Dairy Queen
Saturday Gresham Farmers Market Pick-up
Location: Our market stand at 3rd and Hood Ave, Gresham Center for the Arts Plaza (downtown)
Bring your own reusable bag(s) to bring your vegetables home.
Make sure to check the list of vegetables and pick out your vegetables from the CSA bins.
Initial next to your name on the clipboard to confirm that you received your share.
“Exchange up to 2 items” Policy
We would like to minimize the amount of vegetables that people don’t like in their boxes. Everyone has different tastes so this year we are implementing an “Exchange up to 2 items” policy. Each week, you are welcome to exchange up to 2 items from your box. If you pick up at the farm, there will be a trade basket where you can leave an item from your box and select a new one. If you pick up from us at one of the markets, you can hand us the item(s) you don’t want and trade for an item we have on the market table.
U-pick during farm pickup
Farm pickup members will be able to participate in u-pick vegetables at different points in the season. We will email farm pickup members with details during the season when various crops are in season.
Online account and communication
E-mail is our primary form of communication
Email is the way we get important messages to all our members. You will receive a variety of different communications throughout the season. Some of the e-mails are automatic reminders from our online system, which remind you that you have a pickup coming up in a few days. Some emails are billing reminders. We also send weekly newsletters, with a list of what will be in the box, recipes, updates on the farm and important announcements.
IT IS VERY IMPORTANT THAT YOU ARE ABLE TO RECEIVE EMAILS FROM US. Sometimes, something comes up with a pickup change and we want to make sure ALL members get that information. Please add the following email addresses to your contacts list so they don’t filter into your spam folder: firstname.lastname@example.org and email@example.com
Sometimes, email programs have something called a PROMOTIONAL folder and often, our emails get put into those folders because they can tell the emails are from a business.
Unable to make pickup
You are always welcome to send someone to pick up your box for you if you are unable to make your pick-up time.
If something last minute comes up and your box is not picked up by the end of the pickup window and we haven’t heard from you via email/text, we will donate the box to our community food bank. If you contact us before the end of the pickup window letting us know you’d like to pick up your box from the farm the following day(s), we can hold onto the box at the farm for the rest of the weekend. Please text Marieta at (504)722-2272 TO ASK US TO HOLD YOUR BOX on the farm and please specify who you are because Marieta doesn’t have everyone’s numbers in her phone.
Switch pickup location via online system
If you can’t make your pickup day but can make a different pickup day, you are welcome to change your pickup day/location through the online system. As soon as your previous delivery day is completed, you can login to your account and make a change for the next delivery. It only works if you make the change before the deadline for the different pickup days.
Refer to chart below for deadlines.
Example: Your regular pickup is Saturday at Gresham Farmers Market. You want to change your next delivery to Wednesday at the farm. As soon as it is Sunday of the week of the pickup you want to change, you can login to your account and change it (by selecting change “Next Delivery”). For you to be included in Wednesday’s roster, you must make the change in your account before Monday at 12 pm.
To make the change, login to your account and next to the green box that says PICKUP LOCATION select “Next Delivery.” This will change your location to where you select for ONLY your next delivery. No need to login and change it back. It will revert to your normal location automatically for the next pickup.
PERMANENT LOCATION CHANGE: Please contact Marieta by email before doing a permanent location change. There may be restrictions. Some locations have maximum amounts of members.
Delivery hold (Vacation hold)
You are welcome to put your membership on hold if you are going out of town. You can login into your account and place a delivery hold anytime, as long as it is 5 days before your next delivery date. You will not receive a refund for the week(s) you miss. If you are a bi-weekly member and wish to swap a week, please email Marieta at firstname.lastname@example.org to do this for you (it cannot be done by you in your online account). If you are a weekly member, you can request a gift card credit (to be used at our market stand) for your missed week. We only give one $30 credit per season even if you miss multiple weeks.
No show pickup (missed boxes for two weeks in a row with no notice)
If you don’t pick up your box for 2 pickups in a row AND we don’t hear from you, we will discontinue your membership until we hear from you again. This is to prevent us from filling boxes that will continue to be left behind. As soon as we hear from you (phone call or e-mail) and you are ready to resume pickups, we will begin filling your box again.
Refunds or cancellation
We cannot cancel memberships or give refunds mid-season. The reason for that is that your membership supports our growing season. Most or all of the money you invest in our CSA is spent by the beginning of the season. By buying your vegetables through a CSA instead of through a grocery store, you establish a relationship with your farmer and where your vegetables come from. The investment is for the entire season. If something comes up where you cannot finish the season with us, you are always free to transfer the reminder of your shares to another individual after notifying us first. Similarly, we cannot downgrade your membership from a weekly to bi-weekly share. Upgrades from bi-weekly to weekly will be available if anyone is interested.
Comments or questions
At the end of the year we will send out a member survey to see what people liked and didn’t like. If you have questions or comments before then, please feel free to speak to us (Marieta or Brandon) in person at the market or e-mail us at email@example.com.